Nurse advice lines play a substantial role in delivering high quality care when and where it is needed most. Find Army Nurse Advice Line - LRMC - Landstuhl, Landstuhl, Germany, on The Find-It Guide: Military and Business Directory, Cars, Properties, Classifieds, and more! Adult Medicine: (530) 757-7070; Pediatrics: (530) 757-7057; Women’s Health (Ob/Gyn): (530) 757-7210; Advice/Appointments: 1-866-454-8855 (toll free) Fair Oaks Boulevard Medical Offices. Call with Questions: 1-888-713-0711 What Is the Nurse Call Line? They will help you get the care you need. 311 RN Nurse Advice Line jobs available on Indeed.com. A comprehensive, results-driven nurse advice line (also called nurse triage service or nurse advice hotline) can help health plans and other healthcare organizations overcome some of today’s toughest challenges. Nurse Advice Line Hours: Monday to Friday, 9 a.m. to 6 p.m. (MT) Closed Saturday and Sunday Phone number: 800-247-0257 or 303-789-8508. The Military Health System (MHS) Nurse Advice Line is available 24/7. To speak to a nurse, call: 716-604-0504. Beneficiaries who live overseas can call the Nurse Advice Line for health care advice while traveling in the U.S., but must coordinate care with their Overseas Regional Call Center. Nurses who can help in an instant. Whether it’s taking a pain reliever or heading to one of our urgent care locations, our specially trained registered nurses can help you decide. The insurance company, or other group paying for a member’s healthcare, can expect to see savings of $2 to $4 for every dollar invested in a Nurse Advice program. Nurse Advice Line staff can help you decide what kind of care to seek. You can call the Nurse Advice Line 24 hours a day, 7 days per week for any health related question. We take calls for both adult and pediatric concerns. Our 24-hour nurse advice line provides HIPAA-compliant, URAC-accredited medical triage and clinical advice services to members covered under Medicaid, Medicare, Health Insurance Marketplace, and commercial health plans. View by A-Z; View by Location; View by Category; Advice Nurse. Envolve also empowers enhanced clinical communication through a Physician Paging enhancement. You'll need urgent care to treat a condition that doesn’t threaten life, limb or eyesight, but needs attention before it becomes a serious risk to health (e.g. … We provide around-the-clock access to a highly skilled triage clinical team. Specially trained and licensed registered nurses evaluate patient symptoms, offer medical advice based on the gold-standard Schmitt Thompson protocols and document encounters in secure systems to manage protected health information. Contact the MHS Nurse Advice Line 24/7 to: Get evidence-based health care advice from a registered nurse; Find an urgent care or emergency care facility; Receive recommendations for the most appropriate level of care; Schedule same or next day appointments when recommended by a registered nurse and … Our nurse advice line service has gained a client and patient satisfaction rating of more than 95%. Every year, our Nurse Advice Line receives more than 350,000 calls from Molina Healthcare members across the United States. Wait time to speak to a nurse exceeded an hour. Fonemed’s Registered Nurses have an average of 10 years of clinical experience. Contact Us Today! This can mean “branding” the program, changing the recorded telephone and/or nurse greetings, and even doing other inbound or outbound calling to meet your requirements. Ambetter Takes Our Commitment To You Seriously, And Is Honored To Keep You Covered During This Unprecedented Health Situation. New nurse advice line careers are added daily on SimplyHired.com. Please note the nurse advice line is an added benefit to G-Health members. Envolve’s Nurse Advice Line is on the line and ready to meet the needs of your organization and your members with the right care advice, right now. This ensures that you remain the primary source of care and health information for your patients, without taking calls after hours yourself. The consultant caring for his mother had mentioned the end of life pathway. It's available 24 hours a day, 365 days a year. If you're not sure you need to see a doctor — or you're wondering if you have a problem — give us a call at 833-925-0398. For all of our capitated clients from 2005 through 2009, FONEMED’s redirection statistics were as follows (based on callers who indicated an inclination – i.e. As a Molina Healthcare member, you can talk to a nurse right away! With a suite of nurse advice line solutions – including 24/7/365 medical triage and clinical advice, telemedicine integration, after-hours support and more – Envolve’s 100% live answer Nurse Advice Line is assessing the situation, reducing unnecessary visits to the emergency room, and providing an integrated experience that takes care of your member on the first call. The modification provides for additional resources to support a surge in the Nurse Advice Line due to significant increases in call volumes during the months of March, April and May […] Who Can Use This Nurse Call Line? Offer to transfer callers to the nurse line if they are experiencing symptoms. They will help you get the care you need. This might include a recent event like a hospital stay, or a chronic condition you or a family member are facing. Advice nurses are registered nurses who have special training to answer your questions about health problems and help you decide how to manage minor illnesses. 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See salaries, compare reviews, easily apply, and get hired. Envolve’s Nurse Advice Line provides safe, effective, appropriate, and timely disposition of health-related problems through experienced, trained Registered Nurses (RNs) and physician-approved guidelines and protocols. Members will have fewer co-pays (based on fewer healthcare visits), and spend less time in unnecessary transit to healthcare facilities. Our nurses are ready to answer your medical questions. It doesn’t take a vast utilization increase to create significant savings. Registered nurses on the line Maximizing nurse advice line ROI. But that's not always possible. Fonemed has listened to the needs of physician practices, and developed a streamlined triage call that will assess your patients’ after-hours medical needs, direct them to the appropriate care and fully document the encounter. Nurse Advice Line. When callers in need of medical assistance phone our Medical Call Center, they will first hear a disclaimer stating that if they are experiencing an emergency, they should hang up and call 911. Nurse Advice Line for Health Care Providers The Nurse Advice Line can be utilized as a resource by anyone involved in the care of a person with TBI or SCI in the US, including physicians, nurses, care managers, home health aides, occupational therapists, physical therapists, speech therapists, and more. That phone number is located on your 2020 MediGold member ID card. Our registered nurses can provide answers to your health questions, connect you with your doctor’s office and guide you to … current menu item; See all departments. Urgent care is not the same as emergency care. All Fonemed employees have confidentiality agreements in place. Our call center has been reviewed and approved by a national quality review organization (URAC) since 2007. Call the Nurse Advice Line at 800-973-6273 (MassHealth) or 866-763-4695 (ConnectorCare/Qualified Health Plan) to speak with a registered nurse when your doctor's office is closed or if you have a question about your health. Fonemed asks all callers what they would have done if they had not had access to our Nurse Advice Line, and this is reported back to clients along with what the final recommendation of the Nurse to those individuals. Registered nurses on the line. Patient symptom evaluation via the phone line by specially trained licensed registered nurses, Dedicated toll-free nurse advice line number with customized greeting, Comprehensive symptom-based assessment using the gold standard Schmitt-Thompson Protocols for medical triage, Key supplementary and preventive health information, Encounter documentation for inclusion in Electronic Medical Records, Customized data gathering questions as requested, Client-specific information loaded into Fonemed Health Management Software platform, Fonemed has registered nurses in all 50 states. By fielding overflow triage calls from VA Medical Centers' Nurse Advice Lines, OptumServe is helping to increase positive health outcomes by quickly directing Veterans to the most clinically appropriate level of care. Holiday Season Healthy Eating – Yes, it Can be Done! No one outside of the immediate triage and reporting processes have access to any protected client health information. We accurately identify member needs and ensure they are directed to the appropriate level of care for their situation -- whether it be providing home care guidance, setting an appointment with a primary care provider, or recommending a visit to Urgent Care or the ER. Callers are never put on hold. Envolve’s Nurse Advice Line provides safe, effective, appropriate, and timely disposition of health-related problems through experienced, trained Registered Nurses (RNs) and physician-approved guidelines and protocols. Once employees use the nurse line once, they rely on it for answers to all of their healthcare questions, and it becomes a major resource in keeping that employee’s family members healthy. One call to the Nurse Advice Line can help you determine your next step in after-hours care. As our patient, you always have the option to speak with an advice nurse. To speak to a nurse, call: 716-604-0504. REMSA’s registered nurses provide care using the Emergency Communications Nurse System (ECNS), which … For more details on COVID-19, Ambetter plan coverage, Telehealth, and prescription refills, please visit our FAQs page. Call the UPMC Pinnacle Nurse Advice team — toll-free 1-866-968-7731 or at 717-988-0074 — 24/7 for expert advice quickly. We make it possible for you to talk to a registered nurse at any time—24 hours a day, 7 days a week, 365 days a year. Our nurse advice line helps you and your family receive the care you need, when you need it. But when you’re focused on budgets and bottom lines, your nurse advice line may not be one of the first things that comes to mind. Put a reminder on customer service calls: Add a nurse advice line reminder message to the end of every inbound service call. The Health First Colorado (Colorado's Medicaid Program) Nurse Advice Line provides Health First Colorado members free around-the-clock access to medical information and advice in both English and Spanish by calling 800-283-3221. We leverage nationally recognized algorithms to provide the best course of action. Partner with Envolve Health for customized nurse advice line solutions that meet the needs of your population. It’s staffed with experienced nurses who are ready and eager to help you. By comparing original inclination and final dispositions, theoretical cost savings can be ascertained. Veterans’ Health Administration (VHA) has a need for Nurse Advice Line (NAL) (Registered Nurses (RN)) as a result of COVID 19, a global pandemic that has strained healthcare resources across the world. Our call center has been reviewed and approved by a national quality review organization (URAC) since 2007. © 2021 Fonemed. Call center nurse advice line experience strongly preferred; General Statement. Whether it’s taking a pain reliever or heading to one of our urgent care locations, our specially trained registered nurses can help you decide. During your call on the 24-hour nurse advice line, the nurse may determine that you would benefit from speaking with a physician. Five Healthy Dessert Swaps to Enjoy During the Holiday Season! Our call center has been reviewed and approved by a national quality review organization (URAC) since 2007. Our nurses are ready to answer your medical questions. The nurses can help you when you have questions about health concerns or need health information. Rather than treating a nurse advice service as a box you have to check, turn the offering into a truly cost-saving, satisfaction-boosting way to provide high-quality, on-demand care. NAL will provide nurse triage, care advice, care coordination, and customer service, 24 hours a day, 7 days a week to eligible beneficiaries. You can talk to a nurse for health care advice in your language. We empower callers to make confident and appropriate decisions about their care and treatment. We have two options for nurse advice. Backed by proven techniques and sound medical advice, we’re your partner committed to ensuring your members receive the right care at the right time. Molina Healthcare’s 24-Hour Nurse Advice Line Health issues can come up at night or on the weekend. The MHS Nurse Advice is a standardized benefit, which makes health care advice available to you 24 hours a day, 7 days a week. HumanaFirst ® Nurse Advice Line: 1-800-622-9529(TTY:711) When you're sick, it’s nice to see a familiar face—like your family doctor's. This could mean advising the patient to go to the Emergency Room immediately, helping the patient with home care, or recommending an appointment with the appropriate medical provider. Contact us for one-to-one advice about care fees and NHS Continuing Healthcare. We make it possible for you to talk to a registered nurse at any time—24 hours a day, 7 days a week, 365 days a year. The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. At the end of the day, on weekends, or anytime you need to be away from the office, simply direct your calls to our call center. Of these: 24% were redirected to scheduled visits at their physicians’ offices. It's available 24 hours a day, 365 days a year. Employers with an actively-marketed Nurse Advice programs can also realize decreased employee turnover. There are over 308 nurse advice line careers waiting for … Our nurse advice line is a free phone service for WellFirst Health members. Departments. If so, you can be connected to a virtual care visit with a physician via telephone. 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Our enquirer did not want his mother to spend her last days in hospital and it was agreed that she would be transferred to a nursing home. This Call Line is for the public, a potential patient or anyone who has a question about Coronavirus (COVID-19). With Fonemed’s software, the triage nurse will have at his or her fingertips the patient’s recent call history and the patient’s doctor and coverage information (if applicable). If a caller chooses to speak with a nurse, the nurse will document and discuss the patient’s symptoms and recommend an appropriate course of action. Our nurse triage protocols currently serve more than 2,300 client sub-groups throughout the U.S., Canada and the Caribbean. It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. 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